Privacy Policy

At Sankas Beads Company Limited ("we," "our," "us"), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.sankasbeadsandaccessories.store, and make purchases through our online platform. By accessing and using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us directly, such as when you register an account, make a purchase, or contact us for customer support. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, billing/shipping address, payment information.
  • Transaction Information: Purchase history, order details, payment method used, and delivery address.
  • Device Information: Information about your device, browser, and IP address used to access our website.
  • Cookies and Tracking Data: We may collect information through cookies, web beacons, and other tracking technologies to enhance your user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and delivery.
  • Customer Service: To respond to inquiries, requests, and feedback.
  • Improving Our Website: To enhance and personalize the shopping experience on our site.
  • Marketing and Promotions: To send promotional emails, newsletters, and updates about new products, sales, or events that may interest you (only with your consent).
  • Security and Fraud Prevention: To monitor transactions for security purposes and prevent fraud.

3. How We Protect Your Information

We take the security of your personal information seriously. We use a variety of technical and organizational measures to protect your data from unauthorized access, use, alteration, or disclosure, including:

  • Encryption: Payment information and sensitive data are transmitted using secure encryption protocols.
  • Secure Payment Gateways: We use trusted and secure third-party payment processors to handle payment transactions.
  • Access Controls: Only authorized personnel have access to your information to fulfill orders and provide customer support.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers (such as payment processors, shipping carriers, and email marketing platforms) who help us run our business and provide services to you.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or to respond to lawful requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device to help us remember your preferences and enhance website functionality. You can control cookie settings through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

  • Access and Correction: You have the right to access, update, or correct the personal information we have collected about you. You can do so by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or newsletters, you can unsubscribe by clicking the “unsubscribe” link in the email or contacting us directly.
  • Delete Your Information: You can request the deletion of your personal information by contacting us. However, some information may be retained for legal or operational purposes.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information.

8. International Transfers

As an international e-commerce business, your information may be transferred to and processed in countries outside of Ghana, including but not limited to the United States, European Union member states, or other regions. By using our website, you consent to such transfers, which will be handled in accordance with applicable privacy laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to periodically review this Privacy Policy for any updates or changes.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Sankas Beads Company Limited
Doku-Street Sowutuom
New Jersey 07601
Greater Accra Region
Ghana

Email: info@sankasbeadsandaccessories.store

Thank you for choosing Sankas Beads and Accessories. We are committed to protecting your privacy and providing a safe and enjoyable shopping experience.