Shipping

At Sankas Beads Company Limited, we are committed to delivering your beautiful beads and accessories in a timely and safe manner. Whether you're shopping locally or internationally, this Shipping Policy provides all the details you need to understand our shipping process.

1. Shipping Methods

We offer a variety of shipping methods to accommodate your needs. The options available for your location will be displayed at checkout, along with estimated delivery times and costs. Our shipping methods include:

  • Standard Shipping (Delivery in 5-7 business days)
  • Expedited Shipping (Delivery in 2-3 business days)
  • International Shipping (Delivery varies by country; please see below for more details)

2. Shipping Rates

Shipping costs depend on the size, weight, and destination of your order. The final shipping fee will be calculated and displayed at checkout before you complete your purchase. We offer free shipping on orders over [Insert Amount] within Ghana and other select regions (terms and conditions apply).

3. Processing Time

Orders are typically processed within 1-2 business days after they are placed. Please note that orders placed on weekends or holidays may experience a slight delay. Once your order is processed, it will be dispatched according to the selected shipping method.

If you have any special shipping requests or need to make adjustments to your order, please contact us as soon as possible. We will do our best to accommodate your needs.

4. International Shipping

We are excited to offer international shipping to various countries outside of Ghana. The availability of shipping to your location will be displayed at checkout.

  • Delivery Times: International shipping times may vary depending on the destination country. Estimated delivery times will be provided at checkout.
  • Customs and Duties: Please note that international shipments may be subject to customs duties, taxes, and other import fees, which are the responsibility of the customer. These fees are determined by the destination country and are not included in the shipping cost at checkout.

If you need further information about international shipping to your country, please feel free to reach out to our customer service team.

5. Order Tracking

Once your order has been dispatched, you will receive an email with tracking information so you can monitor the progress of your shipment. If you experience any issues or delays with your shipment, please contact us, and we will assist you promptly.

6. Delivery Times

The estimated delivery time for your order depends on the shipping method you select:

  • Standard Shipping: 5-7 business days (within Ghana)
  • Expedited Shipping: 2-3 business days (within Ghana)
  • International Shipping: Delivery times vary depending on the destination country. Typically, international shipments arrive within 7-21 business days.

Please note that delivery times may be affected by factors such as weather conditions, holidays, and shipping carrier delays.

7. Missed Deliveries

If you miss the delivery of your package, the shipping carrier will typically leave a notice with instructions for rescheduling the delivery or picking up your package from a local facility. Please follow the instructions provided by the carrier to avoid any delays in receiving your order.

8. Address Accuracy

To ensure timely and accurate delivery, please double-check the shipping address you provide at checkout. Sankas Beads is not responsible for delays or undelivered packages due to incorrect or incomplete addresses.

If you realize you made an error in your shipping address, please contact our customer service team as soon as possible so we can make the necessary corrections before the order is shipped.

9. Lost or Damaged Shipments

While we take great care to ensure your order is packed securely, occasionally, items may be damaged or lost in transit. If your order arrives damaged or does not arrive at all, please contact our customer service team immediately with your order number and details of the issue. We will work with the carrier to resolve the issue and offer a replacement or refund as appropriate.

10. Customer Support

If you have any questions about our shipping process or need assistance with your order, our customer service team is here to help:

Sankas Beads Company Limited
Doku-Street Sowutuom
New Jersey 07601
Greater Accra Region
Ghana

We appreciate your trust in Sankas Beads and Accessories, and we are dedicated to ensuring your order reaches you as quickly and safely as possible. Thank you for choosing us for your bead and accessory needs!